At Xpress Yourself, Customer Satisfaction is our number one priority! If you are unhappy with your order for any reason, please contact us and we will do our best to assist you!
Most orders are shipped out either same day or next day unless it is a custom order.
Custom orders and graphic tees may take up to 4 business days to process.
Charles River Raincoats may take up to 1 week to process.
Expedited shipping does not lower the order processing period, it only affects the shipping once the order has left our possession.
Personalized Items Return Policy for Online Orders:
All custom products are FINAL SALE, due to the personalized nature of the item.
If your order is flawed due to an error on our end, please contact us and we will do our best to replace it at no cost to you.
Non-Personalized Items Return Policy for Online Orders:
Merchandise may be returned for a Gift Card Code that will be sent to the e-mail address associated with your order!
Merchandise must be returned within 14 days of delivery date. No exceptions!
Merchandise must be in original condition (unworn, unwashed, original tags still intact)
All SALE items are FINAL SALE.
The customer is responsible for the shipping and handling of returned items
All original shipping is non-refundable
*Please allow 4-7 business days to process your returns after return delivery*